Terms Conditions2018-05-05T08:15:44+00:00

TERMS & CONDITIONS

By placing an order through this web site, you agree to the following:

PLACING AN ORDER

  •  You will mark an “X” on your driveway with chalk or masking tape indicating where you want your load to be dumped.
  • When marking your “X” on your driveway please ensure a space of 4 feet by 4 feet.
  • The “X” on your driveway must be within 15′ of the road (stone and sand) or 20′ of the road (soil + mulch).
  • Please ensure there are no overhead wires or low lying trees where you put the “X” on your driveway.
  • Please be aware that if the “X” is not accessible by our truck, the driver will place the load as close as possible to the “X” but still allowing for vehicles to pass by.
  • Please provide us with an accessible contact number upon ordering in case there is no “X” visible on arrival or the “X” is not safely accessible.

DELIVERY POLICY

  • You will mark an “X” on your driveway with chalk or masking tape indicating where you want your load to be dumped.
  • We require a space of 15 feet wide by 20 feet long and 25 feet high to allow the truck to easily back up to the “X” and dump the load.
  • Keep in mind that the load may take up a space up to 20 feet by 20 feet, depending on the quantity ordered.
  • Please ensure there are no overhead wires or low lying trees where you put the “X” on your driveway.
  • Please provide us with an accessible contact number upon ordering in case there is no “X” visible on arrival or the “X” is not safely accessible.
  • We will be unable to unload if the “X” is not visible or the “X” is not safely accessible.
  • Carr Excavating will not be liable for any damages to the property or individuals as a result of unloading on to the driveway.

REFUND POLICY

  • All contaminated materials will be returned and a refund provided without issue.
  • We do not provide refunds for loads that could not be dumped due to blocked driveways or cars in the way.

TERMS OF USE

  • We are committed to providing our customers with an online experience that respects their right to privacy.
  • We do not automatically gather any personal information, such as name, phone number, e-mail or address. This information is only obtained if you supply it voluntarily via this web site.
  • We DO NOT under any circumstances lend, sell or otherwise distribute personal information or email addresses with any external or third party.

If you have any questions or concerns, please contact us at 705-726-3253.